Shipping Information
- We typically ship within 2-4 business days of your purchase. All products and parts include tracking numbers for your convenience. We ship to the lower 48 United States, Alaska, Hawaii, Puerto Rico, and Canada. For your reference, 95% of our shipments are delivered within a week.
- We use FedEx, UPS, or USPS for products less than 150LB.
- We use established LTL freight companies for products over 150LB.
- For car lifts, we do free shipping to a commercial address (in a business zone) with forklift onsite or a nearby freight terminal in the lower 48 states. Residential or farm address has additional charges. Note that we cannot provide a liftgate service as they are too long to fit the liftgate. Please prepare your own unloading equipment (like a forklift, bobcat, cherrypicker, or flatbed truck) to unload.
- For motorcycle lifts and scissor lifts, we do free shipping to a commercial address (in a business zone) with forklift onsite or a freight terminal in the lower 48 states. Residential or farm address with liftgate service has additional charges.
- Additional freight charges may apply for locations in schools, hospitals, golf courses, ports, piers, lodging facilities, campground, and ski resorts, as requested by trucking companies.
- Additional freight charges may apply for remote areas (such as Key West, FL), high cost delivery areas (such Manhattan, NY), non-contiguous states (such as AK, HI, and PR), Canada, and delayed delivery (cannot accept delivery or pick up from the terminal for over 4 business days).
- We do not deliver any packages or products inside a building or to a backyard (that is, no inside delivery). If such service happens, customers will need to pay for the additional charge, otherwise we will forfeit the warranty.