Warranty and Return
- Customer satisfaction is most important to us. If you have any problem with the product you received, please contact us ASAP. We will do our best to resolve your problem quickly.
- We do warranty for parts only. There is no labor warranty on any products.
- We ship replacement parts for free within the warranty time in lower 48 states. Please let us know if you have any problem with parts.
- Please to contact us if you want to purchase additional parts.
- If you want to return a product that is over 500LB, please put the product in the original package or on a pallet and send us a photo for the package. We will send you a return freight label and schedule a pickup by a freight company. After we receive the returned product, we will process the refund.
- If a product is defected and difficult to repair, we will do 100% refund for the return. For other return reasons, we may charge return freight cost and 10% restocking fee.
- If you are happy with our products, please leave us a positive feedback. We will leave a positive feedback for you in return once we receive your feedback.
- We never stop improving our products. We appreciate if you have any suggestions for our products.